Cancellation insurance


If you book your holidays several months in advance, you benefit from our EARLY BOOKING offer, to book at the best guaranteed rate but… it is not impossible that your boss postpones your holidays or that your vehicle breaks down the eve of departure.

To be more careful, it is best to take out cancellation insurance. It allows partial or total reimbursement of sums paid in the event of an unforeseen event forcing you to cancel your stay. Take no risk, subscribe to our insurance, for 6% of the price of your stay.

Book your stay with peace of mind

You can subscribe for a few euros more, this guarantee when booking your stay online or by ticking it in the booking contract to be returned to us for any booking made by telephone. Our insurance partner undertakes to reimburse all or part of the stay only to customers who have taken out Campez Couvert insurance in the event of a covered claim (25 guarantees).
Consult the warranty clauses by downloading the brochure

All the general conditions can be consulted on the site


What to do in case of cancellation or delay in the stay.

  • Notify us by post or email.
  • Declare the claim on the Campez Couvert website via the following link:

The insurance premium must be paid in full when booking the stay and is non-refundable.

In the event of a claim, you must notify the company within 48 hours of the claim, and provide all the necessary information and supporting documents. The complete general cancellation conditions and the procedure in the event of cancellation are available on the website:, do not hesitate to consult them. Cancellation insurance reimburses the amount of the unused stay pro rata temporis in the event of late arrival or premature return.

You can report the claim either:

  • By internet:
  • By email:
  • By fax: 09 72 28 76 92
  • By mail: Gritchen Affinity, Claims department, 27 rue Charles Durand, CS70139, 18021 Bourges Cedex