COVID 19

camping gard covid 19 espace aquatique

Dear clients,

In the summer of 2020, we had to adapt to the emergency health situation, but still managed to offer you a vacation full of laughs, smiles and beautiful unforgettable moments.

Those who have chosen Camping Les Plans for their summer holidays in 2020 have seen it: we have been able to adapt, change our organization, put in place adjustments. But in the end, all of our services were opened, and most of our services were provided.

Your health and safety, but also that of our team, are at the heart of our priorities. For 2021, we will use our experience from last season to welcome you as it should and offer you a great holiday in the Cévennes.

Our engagements

  • 1. Rigorous application of barrier gestures and social distancing
  • 2. Reinforced disinfection and cleaning throughout the campsite
  • 3. Training of our teams in health protocols
  • 4. Provision of hydro-alcoholic gel
  • 5. Controlled risk management
  • 6. An open aquatic area
  • 7. Adapted animations
camping gard covid 19 assurance

FAQ

My reservation is not yet made, I am hesitating. What have you put in place so that I can book with peace of mind?

To ensure that your booking can be made with complete peace of mind, we have put in place the serenity offer.
With this offer, booking your holiday has never been so easy, and so little hassle.

2 possibilities:

With cancellation insurance

If you subscribe to a cancellation insurance, and wish to cancel or modify your stay in connection with the Covid-19, you will be automatically* reimbursed for the sums incurred.

Our insurance “Campez Couvert” also covers you for many situations (postponement of holidays, illness unrelated to the Covid-19, death of a relative …)
*You can consult the conditions of our cancellation insurance: LOGO CAMPEZ COUVERT

Without cancellation insurance

  • Possibility to postpone your stay without charge up to 7 days before arrival (subject to availability)
  • No advance payment required: you can pay your stay directly on the day of your arrival (the 30% deposit remains mandatory)
  • Cancellation free of charge and reimbursement up to D-1, upon presentation of a proof linked to the COVID-19 for the following reasons:
    • Inability to travel to Les Plans Campsite due to the closure of the borders by the French government or the government of the customer’s country of origin.
    • Confinement (local, departmental or national), by order published in the JO.
    • The government of the client’s country of origin prohibits travel (upon presentation of proof)
    • Cancellation of flights due to COVID-19 (upon presentation of proof from the airline)
    • Kilometre restriction on travel around the customer’s home (on presentation of proof of address)
    • Mandatory quarantine measure on return from stay imposed by the French government or the customer’s home government.
    • Client tested positive for COVID-19 within 14 days prior to the start of the holiday (on presentation of medical evidence)
    • Decree obliging us to close the campsite
    • Change or cancellation of holidays by the employer, in connection with COVID-19, making it impossible for the client to come to the campsite (on presentation of proof from the employer)
    • Change of dates of school exams/contests, rescheduled during the period of stay (upon presentation of proof from the school or exam centre)

In these cases, and only in these cases, you can benefit from a postponement of your stay to the 2022 season or a refund of the sums paid in the form of a credit note (within the meaning of Order 2020-320 of 25 March 2020).

Will the campsite be open this summer?

The campsite will open on 13 May and close on 5 September 2021.

Taking into account all the sanitary protocols in force, our teams will do everything possible to offer you a maximum of services and a great holiday.

Will the aquatic area be open?

As of today, the opening of the pools is not allowed before May 19. However, do not hesitate to take your swimming costume, the river remains accessible without restrictions!

As for 2020, the aquatic area will be open with reinforced cleaning and disinfection of deckchairs. You will be able to access it freely and young and old alike will be able to have fun in the various pools, slide down the slides or sunbathe on a deckchair.

What happens if the campsite cannot open on my booking dates?

The campsite is open from 13 May to 05 September 2021, as planned. The evolution of the health crisis is such that your stay dates should not be impacted.

Nevertheless, if Camping Les Plans is unable to open on the dates you booked, you will receive an email from us to inform you. Faced with this inconvenience, several solutions may be offered to you:

  • Delay of the planned stay at no cost to you to another date (subject to availability and with price adjustment if necessary).
  • Reimbursement in the form of a credit note.
What activities are planned?

You will find details of the activities on our children’s, teenagers’, adults’ and evening activities pages as the programme develops. In any case, our programme will be adapted to entertain you and make you spend unforgettable moments. You will also be able to take advantage of our wellness area for a moment of relaxation.

Will there be a teen club and a kids club?

Adam and Aurore will be in charge of the teenagers’ club and the children’s club respectively. They will be in charge of the entertainment for the young campers during the summer. The activities will be adapted to guarantee maximum fun and good times! A gigantic yurt has been installed to enlarge these clubs and to allow the development of activities for our young campers. The former children’s club has been converted into a library and games library, thus diversifying the range of entertainment on offer.

Will the restaurant and grocery shop be open?

The restaurant and grocery shop will remain open and ready to serve you, in compliance with current health regulations and recommendations.

The restaurant is scheduled to open on 19 May 2021. For stays taking place between 13 and 19 May, a takeaway service is being set up.

What are the sanitary protocols in force?

The sanitary protocols in force are communicated by the FNHPA and are reinforced by our measures, in order to guarantee hygiene, health and safety for all our campers.

You can consult the sanitary protocol of the FNHPA here.

What are the assets of Camping Les Plans to promise you a real holiday, despite the constraints and restrictions imposed by the health situation?

Our main strength is undoubtedly the superficie of our campsite which allows us to guarantee you large natural spaces, preserved privacy, and a great breath of fresh air in the heart of the Cevennes National Park.

You can, for example, enjoy private access to the river and find your own little corner of paradise on the 10 kilometres of Gardon de Mialet banks. But also take advantage of the many hiking trails accessible from the campsite.
Our campsite has always been renowned for its preserved setting, its geographical location and its intimacy. So many arguments that are becoming essential in these times…

A family establishment and with a friendly atmosphere, Camping Les Plans is the assurance of spending pleasant holidays made of encounters and good times!

The Les Plans campsite has 303 pitches spread over almost 11 hectares. That is 27 pitches per hectare. For information, the average of French 4-star campsites is around 80 pitches per hectare.

Didn’t we answer all your questions? In this case, don’t hesitate to ask us your personal questions by e-mail ( info@camping-les-plans.fr) or to call us directly at +33(0)4.66.85.02.46

* The above information is given for information purposes only and does not constitute a contractual commitment. It is subject to change as the health crisis evolves.

The serenity offer
YOUR HOLIDAYS UNDER THE SIGN OF FREEDOM!

With cancellation insurance :

Have you taken out cancellation insurance and wish to cancel or change your camping holiday for a reason related to COVID-19? Consult the conditions of our cancellation insurance: LOGO CAMPEZ COUVERT

Without cancellation insurance

  • Delay your stay free of charge up to 7 days before your scheduled arrival (subject to availability)
  • No compulsory advance payment: pay for your stay directly on the day of your arrival (30% deposit compulsory)
  • Cancellation without charge and refund up to D-1, upon presentation of a proof related to the COVID-19 and for the following reasons:
    Read more….
    • Impossibility to come to the Camping Les Plans due to the closure of the borders by the French government or the government of the country of origin of the client.
    • Confinement (local, departmental or national), by order published in the JO.
    • The government of the client’s country of origin prohibits travel (upon presentation of proof).
    • Flight cancellation due to COVID-19 (upon presentation of proof from the airline).
    • Travel mileage restriction around the customer’s home (upon presentation of proof of address).
    • Mandatory quarantine measure on return from the stay imposed by the French government or the government of the customer’s country of origin.
    • Client tested positive for COVID-19 within 14 days prior to the start of the holiday (on presentation of medical proof).
    • Decree ordering the closure of Les Plans campsite.
    • Change or cancellation of holidays by the employer, in connection with the coronavirus, making it impossible for the client to come to the campsite (on presentation of proof from the employer).
    • Change of dates of school exams / competitions, rescheduled during the period of stay (on presentation of proof from the school or examination centre).
    • In these cases, and only in these cases, a postponement of your stay will be possible on the 2022 season or the reimbursement of the sums paid in the form of a credit note (within the meaning of order 2020-320 of 25 March 2020).
camping gard covid 19 weekend ascencion
camping mialet covid 19

ARE YOU COMING
ON ASCENSION WEEKEND?

We offer a takeaway or delivery restaurant service.

You can enjoy the hearty and tasty meals offered by Restaurant Les Plans.

Check out here the restaurant menu.

Discover the campsite’s restaurant